Privacy Policy

At Lux Cruises Group, we are committed to protecting your privacy while you visit our website. This privacy policy outlines the types of information we may collect, how we use and share it, and how you can edit, update, or delete your personal information.

1. Collecting Personal Information

The information collected through our website helps Lux Cruises Group to:

Support customers with their purchases.
Troubleshoot customer concerns.
Provide updates and relevant information about our website.
Improve the content and interface of our website.
Conduct customer surveys.
Implement promotional activities related to our products and services.

Types of Information Collected:

When accessing specific services, you may be required to register with your personal information (e.g., email, name, phone number). All submitted information must be accurate and lawful.
We may collect data on your site visits, including pages viewed, links clicked, and other connection-related details.
Additional data collected includes browser type, IP address, language preferences, and time of access to our website.

2. Using Personal Information

Lux Cruises Group collects and uses your personal information for purposes that comply fully with this privacy policy.

We may contact you directly for purposes such as welcome messages, order confirmations, thank-you letters, or updates on security and technical information.
If you subscribe to email notifications, you may receive updates about products, services, upcoming events, or employment opportunities.

3. Sharing Personal Information

We are committed to not publicly disclose your personal information except as described in this policy.
In some cases, we may engage third-party organizations for independent market research. These entities will only use your information under strict confidentiality agreements and for the purpose of completing the project.
Personal information may be disclosed in the following cases:
When requested by law enforcement agencies.
To protect our legitimate rights under the law.
In emergencies or to ensure the safety of other members of Lux Cruises Group.

4. Accessing and Updating Personal Information

You may access and edit your personal information anytime through appropriate links provided on our website.

5. Securing Personal Information

By submitting your personal information to us, you agree to the terms described in this policy. Lux Cruises Group is committed to safeguarding your information using industry-standard security measures, such as PCI compliance and SSL encryption.
However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
To enhance security, we recommend:
Keeping your login credentials confidential.
Logging out of public or shared computers after use.

If you disagree with these terms, please refrain from submitting your information to us.

6. Use of Cookies

Lux Cruises Group uses cookies to enhance your online experience and improve website efficiency.
A cookie is a text file stored on your device by a web server. Cookies cannot run programs or deliver viruses and are uniquely assigned to your computer.
Cookies help save time by remembering your preferences for future visits.
You may accept or decline cookies by adjusting your browser settings. Declining cookies may affect certain features or services on our website.

7. Anti-Spam Policy

Lux Cruises Group takes spam concerns seriously.

We only send emails to users who have registered or used our services.
We will never sell, rent, or lease your email address to third parties.
If you receive unsolicited emails from our system, please unsubscribe via the provided link or contact our administrator.

8. Policy Updates

We may update this privacy policy at any time without prior notice to reflect changes in our practices or customer feedback.
Any updates will be reflected in the “Last Updated” timestamp below.

Important Notes:

This policy applies only to Lux Cruises Group websites and not to third-party sites linked on our platform. We encourage you to review the privacy policies of external websites before sharing personal information.
By continuing to use our website after updates, you accept and agree to the changes made.

9. Contact Information

We welcome your comments and questions about our privacy policy. If you have any concerns or inquiries, please contact us at: [email protected]